Systemic Advocacy

The Office of Systemic Advocacy is part of the larger Taxpayer Advocate Service organization. Systemic advocacy means addressing broad issues that impact groups of taxpayers, including both individuals and businesses.

These issues:

• Affect multiple taxpayers;
• Are not individual problems or cases;
• Require analysis, administrative solutions or legislative changes; and
• Involve protecting taxpayer rights, reducing or preventing taxpayer burden, ensuring equitable treatment of taxpayers, or providing essential services to taxpayers.

The Office of Systemic Advocacy works within the Internal Revenue Service to resolve issues involving procedures and policies. If a problem requires a legislative solution, the National Taxpayer Advocate may recommend a change in the Annual Report to Congress.

For more information, visit www.irs.gov/advocate. Click on the link “What Is Systemic Advocacy?” and follow the instructions for submitting an issue on the Systemic Advocacy Management System (SAMS). Or, call 1-800-TAX FORM to obtain the Systemic Advocacy Issue Submission Form (Form 14411) and fax it to 202-622-3125.

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