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For nearly 30 years, beginning with the establishment of the Taxpayer Ombudsman Office in 1979, the IRS has provided Americans with a means of resolving problems with the agency. The Ombudsman Office was replaced by the Office of the Taxpayer Advocate in 1996, and in 1998, Congress renamed the “Taxpayer Advocate” the “National Taxpayer Advocate” and granted the office expanded authority to assist taxpayers.
This section contains information about National Taxpayer Advocate Nina Olson, including a bio, photo, soundbites from her media tours, and quotes on important taxpayer issues. The National Taxpayer Advocate (NTA) is appointed by the Secretary of the Treasury following consultation with the IRS Commissioner and the IRS Oversight Board. By statute, the National Taxpayer Advocate – an independent voice inside the IRS – reports directly to the Commissioner. In addition to serving individual taxpayers, the NTA serves all taxpayers by delivering two annual reports to Congress.
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